Copier Maintenance Agreements
Although multifunction copiers require less maintenance than their single-function cousins, these machines still do need a little help and care every once in awhile. That's where maintenance agreements come in. It is a known fact that like all devices, copiers, no matter how expensive or advanced they are, can malfunction. When this happens, it can result in downtime which may last for hours or days, depending on how quick a copier technician can fix it. When your copier is not usable, delivery of service to your clients can be affected and your business can lose money. To avoid these things, you need your copier fixed ASAP to shorten the downtime or if possible, prevent your device from malfunctioning.
Calculable Maintenance Cost
Copier service contracts are like having insurance. They protect you, especially financially, when you have maintenance issues with your copier. Depending on how long you have your copier for, the chances of encountering some sort of issue, even if just a tough jam, is likely. Knowing that you’re already covered to have a designated vendor come in and service your copier alleviates the need to call and pay for another company to re-assess everything. With a service contract, the cost of the machine is spread out monthly instead of having to pay one, large bill, creating predictable spending and making it easier to budget for.
Copier contracts run on a cost-per-page agreement. It is how you, as the client, pay for toner, labour and parts to maintain your copier. Meaning that you only pay for what you use, and that typically equals to a cent or less per page. This accounts for how many copies you print, ultimately keeping your costs fair and as low as possible.
Decrease Company Overhead
This is the often one of the most overlooked cost of having a copier without a service contract. When you have to consistently go out and purchase your own products such as toner and copier accessories, which are typically covered under a service contract, there is a lot of time and money spent in that process besides the cost of goods. For example, you have to designate an employee to be in charge of that area where they’ll have to research or drive to different stores to purchase the products all while on the clock. That means the less time they spend actually doing the job you hired them to do and more time and money spent on menial tasks like buying toner for the copier each month.
Under a copier service contract, you don’t have to worry about this overhead cost. Your copier vendor is in charge of getting you everything you need each month (with the exception of copy paper most often), and you and your employees can focus on more important tasks.
Choosing the Right Copier provider
As you might already know from past experience, choosing the right copier service provider is just as important as choosing the equipment itself. After all, you’ll be relying on that vendor to provide supplies on a timely basis, respond quickly to service calls, and get you back up and running fast. If they don’t do those things very well, you can face costly business interruptions with even the best quality copiers and printers. CPC had the fastest response time in town of 2-4 hours.
Included in a copier maintenance contract are regular performance check-ups on your copier. Through these preventative maintenance checks, mechanical problems are spotted before they cause problems. The copier technician can already assess the current status of your office equipment and make the necessary recommendations in case any of your printers or copiers needs repair or replacement. With this, you do not have to worry about unforeseen equipment malfunction, especially during a busy day or month. CPC also incorporate live monitoring maintenance. A dedicated system to keep track of toner level and parts simultaneously. Our technician will be sent to your premises immediately once we receive the notification without you knowing.
Trained and Certified Technicians
Another benefit of a service contract is that you are guaranteed that trained and certified technicians maintain and repair your copiers. Copiers, especially multifunction printers (MFPs), are complex machines; keeping them in tiptop condition and fixing them require expertise. Therefore, it is imperative that only trained and qualified people handle your machine. A reputable copier maintenance company understands this and invests in the regular training of its technicians. With this, you can be certain that they can provide the right responses to your queries, fix any issues your machine may have and keep it performing at an optimum level.
Without a doubt, a copier maintenance contract are must-haves for companies with copiers. Investing on these can help your office have smooth print operations and avoid costly copier-related issues.
Although multifunction copiers require less maintenance than their single-function cousins, these machines still do need a little help and care every once in awhile. That's where maintenance agreements come in. It is a known fact that like all devices, copiers, no matter how expensive or advanced they are, can malfunction. When this happens, it can result in downtime which may last for hours or days, depending on how quick a copier technician can fix it. When your copier is not usable, delivery of service to your clients can be affected and your business can lose money. To avoid these things, you need your copier fixed ASAP to shorten the downtime or if possible, prevent your device from malfunctioning.
Calculable Maintenance Cost
Copier service contracts are like having insurance. They protect you, especially financially, when you have maintenance issues with your copier. Depending on how long you have your copier for, the chances of encountering some sort of issue, even if just a tough jam, is likely. Knowing that you’re already covered to have a designated vendor come in and service your copier alleviates the need to call and pay for another company to re-assess everything. With a service contract, the cost of the machine is spread out monthly instead of having to pay one, large bill, creating predictable spending and making it easier to budget for.
Copier contracts run on a cost-per-page agreement. It is how you, as the client, pay for toner, labour and parts to maintain your copier. Meaning that you only pay for what you use, and that typically equals to a cent or less per page. This accounts for how many copies you print, ultimately keeping your costs fair and as low as possible.
Decrease Company Overhead
This is the often one of the most overlooked cost of having a copier without a service contract. When you have to consistently go out and purchase your own products such as toner and copier accessories, which are typically covered under a service contract, there is a lot of time and money spent in that process besides the cost of goods. For example, you have to designate an employee to be in charge of that area where they’ll have to research or drive to different stores to purchase the products all while on the clock. That means the less time they spend actually doing the job you hired them to do and more time and money spent on menial tasks like buying toner for the copier each month.
Under a copier service contract, you don’t have to worry about this overhead cost. Your copier vendor is in charge of getting you everything you need each month (with the exception of copy paper most often), and you and your employees can focus on more important tasks.
Choosing the Right Copier provider
As you might already know from past experience, choosing the right copier service provider is just as important as choosing the equipment itself. After all, you’ll be relying on that vendor to provide supplies on a timely basis, respond quickly to service calls, and get you back up and running fast. If they don’t do those things very well, you can face costly business interruptions with even the best quality copiers and printers. CPC had the fastest response time in town of 2-4 hours.
Included in a copier maintenance contract are regular performance check-ups on your copier. Through these preventative maintenance checks, mechanical problems are spotted before they cause problems. The copier technician can already assess the current status of your office equipment and make the necessary recommendations in case any of your printers or copiers needs repair or replacement. With this, you do not have to worry about unforeseen equipment malfunction, especially during a busy day or month. CPC also incorporate live monitoring maintenance. A dedicated system to keep track of toner level and parts simultaneously. Our technician will be sent to your premises immediately once we receive the notification without you knowing.
Trained and Certified Technicians
Another benefit of a service contract is that you are guaranteed that trained and certified technicians maintain and repair your copiers. Copiers, especially multifunction printers (MFPs), are complex machines; keeping them in tiptop condition and fixing them require expertise. Therefore, it is imperative that only trained and qualified people handle your machine. A reputable copier maintenance company understands this and invests in the regular training of its technicians. With this, you can be certain that they can provide the right responses to your queries, fix any issues your machine may have and keep it performing at an optimum level.
Without a doubt, a copier maintenance contract are must-haves for companies with copiers. Investing on these can help your office have smooth print operations and avoid costly copier-related issues.
Need more details on copier maintenance agreements before you make any decisions? Contact us today!